Rizk Privacy Policy

At Rizk Online Casino, we respect your privacy and are fully committed to protecting your personal data. This Rizk Privacy Policy explains how we collect, use, store and safeguard the information you share with us whenever you interact with rizk casino services, including our website, our rizk casino app, and any related platforms operated by Zecure Gaming Ltd, part of Betsson Group. By using our services — whether you complete a rizk login, redeem a rizk bonus code, or simply browse rizk casino reviews on our site — you agree to the practices described below.

Who We Are

We are Zecure Gaming Ltd, a company registered in Malta (C69036), with our registered office at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta. We operate Rizk Online Casino under Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued 16.10.2025 under the corporate group licence held by Netplay, and, for our rizk casino uk operations, under UK Gambling Commission licence number 056427. As part of Betsson Group, we apply consistent, high-level data protection standards across every online casino Rizk service we provide.

Information We Collect

We collect several categories of information to provide, secure and continuously improve our services:

• We gather registration details such as your name, date of birth, address, email and phone number when you complete rizk register or open an account.
• We collect identity verification documents required to confirm your age and identity before processing your first rizk withdrawal.
• We record financial information necessary to process your rizk deposit and withdrawal requests, including payment method details.
• We track your gaming activity, including your play on rizk slots, rizk live casino tables, and rizk betting markets, along with your use of rizk free spins, rizk promo code offers, and any rizk no deposit bonus you claim.
• We collect technical data such as your device type, browser, IP address and app usage statistics when you use our rizk casino app.
• We store communication records from live chat, email and other support interactions.
• We note your marketing preferences and consent choices.

How We Use Your Information

We use the information we collect for the following purposes:

• We process your registration and manage your account, including verifying your identity and eligibility.
• We process deposits and withdrawals securely and efficiently across our supported payment methods.
• We monitor transactions to prevent fraud, money laundering and underage access, in line with our licensing obligations.
• We administer bonuses and promotions, including any rizk bonus codes, rizk casino bonuses, and rewards earned through our Wheel of Rizk loyalty programme.
• We personalise offers and communications based on your preferences and activity.
• We provide customer support and respond to your enquiries.
• We monitor play patterns to support responsible gambling tools and safer gaming measures.
• We send marketing communications where you have opted in, which you may withdraw at any time.
• We analyse usage data to improve our website, our rizk casino app, and our overall service quality.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to recognise you, remember your preferences, and understand how you use our services. This helps us keep you securely logged in after rizk login, tailor promotions, and measure the performance of bonus code for rizk casino campaigns. For full details on the categories of cookies we use and how you can manage them, please refer to our separate Cookie Policy.

How We Share Your Information

We do not sell your personal data. We may share your information with:

• Payment service providers to process your rizk deposit and withdrawal transactions.
• Game and platform providers, such as those powering our rizk slots and rizk live casino offering, strictly as needed to deliver gameplay.
• Regulatory authorities, including the Malta Gaming Authority and the UK Gambling Commission, as required by law.
• Our rizk casino affiliates and marketing partners, solely for tracking referral performance and managing bonus codes for rizk casino campaigns.
• Fraud prevention, anti-money laundering and credit reference agencies where necessary to protect our platform and comply with regulation.
• Professional advisors, auditors and law enforcement bodies where legally required.

International Data Transfers

Because we operate across multiple jurisdictions, including our international, Canadian, Icelandic, Finnish, German and Chilean markets, your data may be transferred outside your country of residence. Whenever we transfer information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to keep your data protected to the same standard required under EU and UK data protection law.

Data Security

We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes encryption, secure servers, restricted internal access and regular security reviews across our website and rizk casino app infrastructure.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting our legal, regulatory, tax and licensing obligations. Once retention is no longer required, we securely delete or anonymise your information.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to restrict or object to certain processing activities.
• You have the right to request a copy of your data in a portable format.
• You have the right to withdraw consent for marketing at any time.

To exercise any of these rights, you can contact us using the details provided below, and we will respond in accordance with applicable data protection law.

Age Restrictions and Excluded Territories

Our services are intended solely for individuals who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect data from minors. We also do not offer our services in restricted territories, including the United States and its dependencies, and other listed jurisdictions, and we take steps to verify eligibility during registration.

Changes to This Policy

We may update this Rizk Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of online casino Rizk services after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this policy or how we handle your personal data, you can contact Rizk Casino headquarters directly. Our support team is available via LiveChat 24/7 and by email at support-en@rizk.com or support@rizk.com. For complaints requiring escalation, please write to csmanagement@rizk.com. We are always happy to help and to explain further how we protect your privacy while you enjoy our games.